Frequently Asked Questions

 

How do I care for my garment? 

    We recommend either machine wash on a delicate cycle or hand washing to preserve the quality of your garment. To dry, low heat or hand dry is best!

     

    Where do you ship to?

      We ship everywhere and offer free US shipping. If our checkout does not support shipping to your country, please email us or dm us on Instagram so that it can be manually added.

       

      How long will it take to receive my order?

        If your order contains only one-of-a-kind garments, we will ship within 3-5 days. If you purchase a made to order product, we have a 3–4-week processing time to ship so that we can hand print your order! Shipping times once orders are given to the post office range from 3-6 days with fluctuations depending on their destination. Once items are shipped, we are not responsible for lost or stolen items.

         

        What is made to order vs. 1 of a kind?

          One-of-a-kind garments will have a collaged pattern that we have never created before while made to order products have a specified collage we re-create. If you are interested in a one-of-kind garment that has sold you are welcome to contact us for a custom re-creation!

           

          Do you accept returns?
            We accept returns on a case-by-case basis due to the small nature of our business! We do not accept returns based on details that are made available in the product description or for made to order items. Please contact us through our contact page if you want to make a return.

            Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.

            Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.

            “Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™