Welcome to Orchard!

These terms and conditions outline the rules and regulations for the use of Orchard’s website, located at www.orchardnyc.com.

By accessing this website, we assume you accept these terms and conditions. Please do not continue to use the Orchard website if you do not agree to all of the terms and conditions stated on this page.

Products & Orders

Orchard designs and produces jewelry and clothing using sublimation printing, a process that fuses personal imagery directly into fabric and metal. Some items are ready-to-ship; others are made-to-order and produced specifically after your purchase, with estimated timelines noted on the product page.

Because many pieces are made by hand or made-to-order, small variations in color, print placement, or finish are part of each piece's individual character and are not considered defects.

All prices are listed in USD and do not include applicable taxes or shipping unless otherwise stated. Payment is due in full at the time of purchase. We reserve the right to cancel or refuse any order, including in cases of suspected fraud, pricing errors, or inventory issues, and will notify you and issue a full refund if this occurs.

Returns & Refunds

Returns, exchanges, and refunds are handled according to our Refund & Return Policy, which forms part of these Terms.

License

Unless otherwise stated, Orchard and/or its licensors own the intellectual property rights for all material on this website, including designs, photography, writing, and the Orchard name and logo. All intellectual property rights are reserved. You may access this website for your own personal use, subject to the restrictions set out in these terms and conditions.

You must not:

- Republish material from this website

- Sell, rent, or sub-license material from this website

- Reproduce, duplicate, or copy material from this website

- Redistribute content from this website without written permission

Content Liability

We shall not be held responsible for any content that appears on websites linking to ours. You agree to protect and defend Orchard against any claims arising from your own website. No links on any linking website should be interpreted as libelous, obscene, or unlawful, or infringe upon any third-party rights.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and its use, except where such exclusion is not permitted by law (for example, liability for death, personal injury, or fraud cannot be excluded).

We do not guarantee that the information on this website is complete, accurate, or continuously available or up to date.

Contact

Questions about these terms? Reach us at info.orchardnyc.com